If you are homeless or at risk of losing your home, free and confidential support is available across the UK. Here are trusted places to start.
Where to turn
These are independent organisations. Opening times can change, so check their websites before you call.
Free, expert advice if you are homeless, facing eviction or struggling with housing.
0808 800 4444Free to call. Mon to Fri, 8am to 5pm. england.shelter.org.uk →See someone sleeping rough in London or elsewhere in England? Tell StreetLink so local outreach teams can find them and offer support.
0300 500 0914Or report online at streetlink.org.uk streetlink.org.uk →London has 32 borough councils plus the City of London. Contact the housing or homelessness team for the area where you live or last lived.
Find your council using your postcode. gov.uk/find-local-council →A national charity offering advice, information and support for people facing homelessness.
Guides, services and ways to get support. crisis.org.uk →If things feel overwhelming, you can talk to someone any time, day or night.
116 123Free to call, 24 hours a day, every day. samaritans.org →Know your rights
Under the Homelessness Reduction Act 2017, councils in England must give free advice on preventing homelessness. If you are homeless or likely to become homeless within 56 days, your council may have a legal duty to help you.
This is general information, not legal advice. For advice about your own situation, contact Shelter or your local council.
You can report someone sleeping rough to StreetLink, or volunteer with us.
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